Google Workspace Status Dashboard

Google Workspace Status Dashboard
Incidents
### **Summary:** Some customers were unable to send SMS on Google Voice. ### **Description:** We have experienced an issue with Google Voice beginning on Monday, 2025-02-17 at 07:06 US/Pacific. Our engineering team has applied the fix which has successfully mitigated the issue. We apologize to all who were affected by the disruption. ### **Diagnosis:** Impacted customers may have received an error message stating ‘The message violates our Acceptable Use Policy’. The issue has impacted only consumer users and not Google Workspace users. ### **Workaround:** Customers may retry to send the SMS which might have resolved the issue. Sending SMS messages from Android or iOS devices appeared to be functioning correctly.

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Incident affecting Google Voice

Incident began at 2025-02-17 15:06 and ended at 2025-02-17 20:51 (times are in Coordinated Universal Time (UTC)).

	Date	Time	Description
	Feb 17, 2025	11:25 PM UTC	The issue with Google Voice has been resolved for all affected users as of Monday, 2025-02-17 12:51 US/Pacific. We thank you for your patience while we worked on resolving the issue.
	Feb 17, 2025	11:17 PM UTC	Summary: Some customers were unable to send SMS on Google Voice. Description: We have experienced an issue with Google Voice beginning on Monday, 2025-02-17 at 07:06 US/Pacific. Our engineering team has applied the fix which has successfully mitigated the issue. We apologize to all who were affected by the disruption. Diagnosis: Impacted customers may have received an error message stating ‘The message violates our Acceptable Use Policy’. The issue has impacted only consumer users and not Google Workspace users. Workaround: Customers may retry to send the SMS which might have resolved the issue. Sending SMS messages from Android or iOS devices appeared to be functioning correctly.

Date

Time

Description

Feb 17, 2025

11:25 PM UTC

The issue with Google Voice has been resolved for all affected users as of Monday, 2025-02-17 12:51 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

Feb 17, 2025

11:17 PM UTC

Summary:

Some customers were unable to send SMS on Google Voice.

Description:

We have experienced an issue with Google Voice beginning on Monday, 2025-02-17 at 07:06 US/Pacific.

Our engineering team has applied the fix which has successfully mitigated the issue.

We apologize to all who were affected by the disruption.

Diagnosis:

Impacted customers may have received an error message stating ‘The message violates our Acceptable Use Policy’.

The issue has impacted only consumer users and not Google Workspace users.

Workaround:

Customers may retry to send the SMS which might have resolved the issue. Sending SMS messages from Android or iOS devices appeared to be functioning correctly.

Times are listed in Coordinated Universal Time (UTC)